Operations Leader

Gold Coast or Brisbane

Why We Back Them

This candidate is an exceptionally well-rounded community and property operations leader with more than 15 years of experience across retirement living, residential property, and highly regulated environments. They sit comfortably at the intersection of operations, compliance, facilities, financial management and community engagement — a rare and extremely valuable combination in modern living platforms.

They have managed multi-million-dollar budgets, led multidisciplinary teams, lifted compliance standards, and materially improved resident engagement and safety outcomes. With a background in both asset operations and real estate, they bring a commercially grounded, governance-led approach to running complex residential communities.

The Experience That Builds Them

• Over 15 years of leadership across retirement living, residential communities, property and compliance-driven environments
• Senior operational responsibility for large residential communities including full facilities management and service delivery
• Management of multi-million-dollar operating, capital replacement and sinking fund budgets
• Deep experience across governance, WHS, regulatory compliance and multi-framework legislative environments
• Led and developed multi-disciplinary teams, improving performance, training compliance and service standards
• Strong background in resident engagement, onboarding, communication and community building
• Hands-on experience in real estate operations, sales, contracts and transaction compliance
• Accountable for financial administration across rates, insurance, levies, operating expenses and reporting
• Track record of delivering measurable improvements in safety, compliance and resident satisfaction
• Experience acting in senior site leadership roles ensuring continuity of operations and service standards

The Perfect Fit

 Thrives in

• BTR, retirement living, affordable or community housing platforms with operational and regulatory complexity
• Assets where governance, compliance and community experience are equally critical
• Owner-operator or institutional environments requiring disciplined, professional asset management
• Organisations that value structure, accountability, safety and long-term community outcomes

Want To Meet?

Byron Ellis

Director – Living Sectors Recruitment

0472 777 112