Operational Leader

Luxury Hospitality for The Living Sectors

Why We Back Them

This candidate brings leadership pedigree, luxury-grade service culture, and commercial thinking in equal measure. Seven years across 5-star flagship hotels have shaped someone who stays calm under pressure, leads from the front, and elevates standards wherever he goes.
They are the type of operator who makes teams better, guests happier, and assets run smoother — and he’s now directing all of that experience into the Living Sectors.

The Experience That Built Them

• Led large, multi-disciplinary front of house teams, owning service delivery, standards and team culture
• Managed full departmental P&L, forecasting and CAPEX planning with clear commercial accountability
• Acted as senior decision maker for high volume luxury asset, overseeing operations, risk and incident response
• Built operating procedures, systems and training programs for a new asset from pre-opening through to launch
• Delivered premium guest and event operations, driving new business through strong client relationship and flawless execution.

The Perfect Fit

 Thrives in

• High-expectation environments where standards matter
• Growth platforms that value guest/resident experience and performance
• Teams that invest in leadership development and internal progression

Avoids

• Environment satisfied with “good enough service”
• Organisations without clear direction or ownership alignment

Want To Meet?

Byron Ellis

Director – Living Sectors Recruitment

0472 777 112